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Awards and Recognition
Awards and Recognition

ERB Excellence Award for Employers (2020-21)
The Employees Retraining Board (ERB) organized the ERB Annual Award Presentation Ceremony 2020-21 today (6 March 2021) at the Southorn Stadium in Wan Chai. This year, a total of 114 awards were presented. City Services Group received the Excellence Award for Employers. These included employment opportunities to the ERB graduate trainees, provide on-the-job training and career development opportunities to the newly recruited, assist in promoting ERB courses and services, and help social groups with special needs in employment.

City Security Company Limited (CSL) has been awarded the" ERB Excellence Award for Employers"
City Security Company Limited (CSL) has been awarded the" ERB Excellence Award for Employers" by the Employees Retraining Board (ERB). ERB acknowledge CSL with outstanding accomplishments in manpower development, and the fulfillment of social responsibilities. CSL has been continually supporting the manpower training and development with recruitment from retraining programs and to create employment opportunities in the society. Also, the number of staff recruited and the staff retention rate are both outstanding. On the other hand, our training program are not only to improve the quality of service from employees but also to strengthen their sense of belonging which can be beneficial to the employees, employers and society.

The 7th Best Property Safety Management Award
The 7th ‘Best OSH Property Management Award’ was held at the solicitation ceremony on the 15th of January 2020, and City Security Company Limited won the ‘Best Property Contractor in Occupational Safety and Health Merit Award’, which further illustrates and enhances City Security Company Limited’s position within the security industry.

HK Corporate Citizenship Program Charter
Hosted by the Hong Kong Productivity Council and co-sponsored by the Committee on the Promotion of Civic Education, the tenth "Hong Kong Corporate Citizenship Program" aims to promote corporate citizenship through a series of activities, encourage corporate fulfillment, and promote it to employees and their families, customers, and even The public to promote sustainable economic, social and environmental development. City Security Company Ltd was awarded the Certificate of Approval, which proves that we can fulfill and promote social responsibility, and integrate corporate citizenship into its operating strategies and management measures.

Mental Health Workplace Charter
A mental health-friendly working environment not only safeguards the mental health of employees, but also strengthens the productivity and competitiveness of the organization and builds a positive corporate image, creating a win-win situation for both employers and employees. City Services Group won the ‘Mental Health Workplace Charter’. It proves that City commits to value and foster a mental health-friendly working environment.

Sept 2018 - Certificate of Good Employer Charter
City Security Company Limited is honor to reward the certificate of Good Employer Charter hosted by Labour Department. It proves that our employee-oriented human resource management practices have been recognized. We will continue to cultivate a good human resource management culture in the workplace.
我們承諾繼續重視員工福利,建立開明的企業文化,並強調員工工作與生活之間平衡,將現時良好的人事管理措施及文化繼續秉持下去。

“ERB Manpower Developer Award Scheme” 2017-18
City Services Group is awarded the “Manpower Developer 2017-18” at Non-SME Company Group hosted by The Employees Retraining Board (ERB). It proves that our overall performance about resource planning, training and development system, and peformance management in manpower development are all above the standard.
城市過往一直致力培育優秀人才,發展出一套全面的人才資源管理系統,是次獲獎肯定了我們在資源規劃、培訓及發展系統、績效管理及人力發展所作出的工作。

Best Property Contractor in Occupational Safety and Health Gold Award (2016-17)
City Security Company Limited won the “2016 – 2017 Best Property Contractor in Occupational Safety and Health Gold Award” for the first security company in Hong Kong. The award aims to recognize organizations with outstanding achievements in occupational safety and health.
Our results in promotion of Occupational Safety and Health are encouraging. We will strive to create a heathy and safe working environment to all of our employees.
城市於業界再一次被受肯定,成績令人鼓舞。我們將繼續與同事攜手合作,營造一個健康及安全的工作環境,能夠令同事無憂地服務每一位尊貴客戶。

An Integrated Management System
We are dedicated to provide cost-effective, efficient and comprehensive security services and solutions to all our clients. We will continue to enhance our services and provide the best to our clients.
透過員工的積極參與及持續的改進,城市很榮幸在滿足客戶、員工及公司增長上獲得美滿的成果。與此同時,城市護衛會繼續專注提供合乎效益的全面保安服務方案,給予每一位尊貴的客戶。

Customer Satisfaction Management System Certification ISO 10002:2014
City Services Group are fully committed to the continual improvement a positive complaint handling culture among organizations and to promote professionalism in the handling of complaints. We are always sincere to listen our client’s opinions and serve them with professionalism. Through continuous improvement of ourselves, we have gained the trust and compliments from our valued clients.
於過往多年,城市一直堅持以真誠態度聆聽客戶意見,關注客戶不同需求及期望,透過不斷完善優勢及改善不足,慢慢累積了各客戶的信任及贊賞。城市未來亦將秉持專業精神,繼續為每一位尊貴客戶服務。

Quality Assurance - ISO 9001:2015
City Services Group are fully committed to providing quality premium services that continuously meet, and exceed our clients requirements and expectations. We have established our Quality Management System in compliance with the International Standards ISO 9001:2008. Committed and complete staff involvement, continuous improvements along with customer satisfaction are the major factors for the successful implementation of the ISO within our company. We are dedicated to providing cost-effective, efficient and comprehensive Security Services and Solutions to all our clientele. Thus, we have successfully reached remarkable achievements, resulting in overall company growth, and the complete satisfaction of both our clientele and employees alike.
透過員工的積極參與及持續的改進,城市很榮幸在滿足客戶、員工及公司增長上獲得美滿的成果。與此同時,城市護衛會繼續專注提供合乎效益的全面保安服務方案,給予每一位尊貴的客戶。

Environmental Protection - ISO 14001:2015
City Services Group are fully committed to the continual improvement of our environmental performance, and therefore have applied ISO 14001:2004 to help monitor and protect our environment.
CSG has carried out a number of environmental protection projects, including waste management, reduction the consumption of resources and actively encouraging our partners to implement policies and programmes that are in line with the principles of environmental protection and sustainable development. We hope to promote public awareness of environmental protection and work together to protect it.
我們內部已進行多項環保工作,包括推行廢物管理,減少耗用資源及浪費,並且積極鼓勵合作夥伴推行符合環保及可持續發展原則的政策和計劃,由此希望促進大眾的環保意識,攜手合作保護環境。

Occupational Health and Safety - ISO 45001:2018
City Services Group are fully committed to the continual improvement of our Occupational Health and Safety standards, and therefore have applied ISO 45001:2018 to help monitor the safety and protection of all of our employees.
CITY has invested a lot of work in the occupational health and safety of our employees. From formulating an occupational health and safety policy to conducting a risk assessment, we are committed to create a health and safe working environment to our employees.
城市過去多年就員工職業健康及安全投入大量工作,除制定了職業健康安全方針外,亦積極主動策劃危險源辦及風險評估等,務求為員工締造安心工作環境。

Member of IPSA
CITY is accepted into Member Company (Manned Guarding) Membership of the International Professional Security Association (Hong Kong) Ltd. We commit to enhance our quality service by comprehensive supervision mechanism.

ERB Year of Employer Awards (2020-21)
The Employees Retraining Board (ERB) organized the ERB Annual Award Presentation Ceremony 2020-21 today (6 March 2021) at the Southorn Stadium in Wan Chai. This year, a total of 114 awards were presented. City Services Group received the Year of Employer Awards. These included employment opportunities to the ERB graduate trainees, provide on-the-job training and career development opportunities to the newly recruited, assist in promoting ERB courses and services, and help social groups with special needs in employment.

City Security Company Limited (CSL) has been awarded the" ERB Excellence Award for Employers"
City Security Company Limited (CSL) has been awarded the" ERB Excellence Award for Employers" by the Employees Retraining Board (ERB). ERB acknowledge CSL with outstanding accomplishments in manpower development, and the fulfillment of social responsibilities. CSL has been continually supporting the manpower training and development with recruitment from retraining programs and to create employment opportunities in the society. Also, the number of staff recruited and the staff retention rate are both outstanding. On the other hand, our training program are not only to improve the quality of service from employees but also to strengthen their sense of belonging which can be beneficial to the employees, employers and society.

HK Corporate Citizenship Program Charter
Hosted by the Hong Kong Productivity Council and co-sponsored by the Committee on the Promotion of Civic Education, the tenth "Hong Kong Corporate Citizenship Program" aims to promote corporate citizenship through a series of activities, encourage corporate fulfillment, and promote it to employees and their families, customers, and even The public to promote sustainable economic, social and environmental development. City Security Company Ltd was awarded the Certificate of Approval, which proves that we can fulfill and promote social responsibility, and integrate corporate citizenship into its operating strategies and management measures.

The 7th Best Property Safety Management Award
The 7th ‘Best OSH Property Management Award’ was held at the solicitation ceremony on the 15th of January 2020, and City Security Company Limited won the ‘Best Property Contractor in Occupational Safety and Health Merit Award’, which further illustrates and enhances City Security Company Limited’s position within the security industry.

Sept 2018 - Certificate of Good Employer Charter
城市護衛有限公司榮獲由香港勞工處舉辦之《好僱主約章》證書,印證城市一直以來貫徹以員工為本的努力獲得社會認可。 我們承諾繼續重視員工福利,建立開明的企業文化,並強調員工工作與生活之間平衡,將現時良好的人事管理措施及文化繼續秉持下去。

Mental Health Workplace Charter
A mental health-friendly working environment not only safeguards the mental health of employees, but also strengthens the productivity and competitiveness of the organization and builds a positive corporate image, creating a win-win situation for both employers and employees. City Services Group won the ‘Mental Health Workplace Charter’. It proves that City commits to value and foster a mental health-friendly working environment.